Anne Main calls for closer relations between the Department for Work and Pensions and its contractors to speed up long delays in personal independence payments claims.
Mrs Anne Main (St Albans) (Con): Will the Minister look into the fact that personal independence payments seem to get stuck in the system and are not passed on to the Department for Work and Pensions? My constituent waited three months for an assessment. Three more months later, it is still stuck in the system. The Department wants to sort it out. What more can he do to ensure that they liaise with each other?
Mike Penning: The Department’s officials and the contractors, Atos and Capita, are working closely every single day. We need to ensure that we get the decisions right. In such situations as the one brought to the House’s attention by my hon. Friend, we will work closely. If my hon. Friend contacts me later, we will look exactly at that point.
Watch: Anne Main, chair of the All Party Parliamentary Group on Bangladesh, talks about the Rohingya crisis and urges support for @DECappeal pic.twitter.com/FFL0lq8O0A
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